Tuesday 24 January 2017

To listen without judgement






It takes great effort to listen without judgement.
  • What does it take?
If you don't know how hard it is, try listening to someone criticising something you've done.
  • Do you arc up and be defensive?
  • Do you look to justify why it was so?
Listening without judgement comes with great difficulty.
But I have been blessed to have come across a great bunch of people who have modelled listening.
 
Enter Bill.
  • Bill taught me to carry out incident investigations
  • Bill has a quiet, respectful and inquisitive demeanour.
  • Bill disarms the aggressor by the way he listens without judgement.
  • Humbly observing, Bill seeks to improve his understanding of the situation, rather than trying to take control of that person's view point.
What does it take to listen without judgement?

I'd appreciate your comments and the convos to follow.

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